Contact Us

NEWSLETTER REGISTRATION is now located in our shopping cart. Please click Buy Here above to connect.

Please do not use the form below.

 

 

MEMORIAL DAY

Our office will be closed for Memorial Day weekend and will re-open May 27. Orders and requests received Thursday, May 22 or later will be processed next week.

Have a safe and pleasant holiday!

 

Newsletter/Company Promotions
Want to be the first to know when we have a special promotion or a new model or product available? Sign up for our email newsletter in our new shopping cart. To access it, click on the Buy Here logo at the top of the page, then fill in the box at the left of the screen. We promise not to share your email address with outside parties. We encourage you to forward our email newsletters to baking buddies and friends and help us spread the word about SideSwipe!

About Frut LLC
Frut LLC is a small, family-run business located in central Ohio. The company was founded in 2006 to market SideSwipe. Frut’s mission is to provide simple yet innovative products to consumers at a value price.

Need Customer Service?
Your concerns are our concerns. If you have a customer service question, please first refer to our website’s FAQ section or the Troubleshooting section of the product insert. If you still have questions, please fill out the applicable spaces below. We will respond as soon as we can!

Why haven't you responded to my email?

Sent us an email, but never got a response? We respond to all emails from our customers. Unfortunately, though, we often get failure notices saying the message could not be delivered. (This seems especially common on yahoo accounts.) If you never heard back from us, try again, or check the pertinent areas of the website. We often update our site information to answer questions we receive.

Media/Business Inquiries
We love to hear from journalists, bloggers, and professionals in kitchenware and food businesses. To talk with us or to receive our small press kit, email our Marketing Department at marketing@frutproducts.com. We'll respond as soon as we can.

Returns
You have 30 days to return your order. To make a return, you must contact our Customer Service Department by email to receive a Return Authorization number (RA). Exchanges for defective product will be shipped free of charge. Returns for any other reason will be credited to your account less shipping and handling charges.

 

Customer Service Response Form

Fields marked with * are mandatory.
*First Name:

*Last Name:

Company:

*Email Address:

Order Number:

Mixer Type:

Your Question/Request:

 

Privacy Issues
We promise never to distribute or sell your personal information. If you join our newsletter list, we will keep your email address in our database. We will never share your email address, phone number or credit card information with any unrelated 3rd party except as necessary to fulfill the transactions that you initiate or customer service requests that you make.