Was a replacement and was perfect!!!
After baking cookies, one of my cats knocked my SideSwipe paddle down to the floor, where my puppy grabbed it and chewed on it. It was originally a Christmas gift several years ago, and I couldn’t bear the thought of being without it and ordered another immediately. I will keep this one out of reach of both cats and dogs!
The SideSwipe I bought 15-20 years ago started to break down... after thousands of cookies and cakes!... HAD to have another one.
Side swipe is a great kitchen tool and a fantastic company. I had questions about the durability of the fins and they went out of their way to walk me through the process of adjusting my Kitchen Aid. This is a great family owned small business.
Paddle ripped after two uses customer service has done nothing to fix it.
As we explained, you purchased the wrong beater model for your mixer. The SideSwipe KLW was too large for your 5-quart K5SS, and your use of it scraped the fins off against the bowl. We recommend that customers double check their mixer's model numbers and compare the dimensions of their original beater with the SideSwipe before using.